Shipping policy
At Pawdinary, we’re committed to getting your pet’s essentials to you as quickly and safely as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and order size. Estimated delivery times vary by destination but typically range from 5–10 business days after processing.
Shipping Locations
We currently ship to [united States of America]. If your location is not available at checkout, feel free to contact us for assistance.
Tracking Your Order
Once your order ships, you’ll receive a tracking number so you can follow its journey right to your door.
Delays
While we do our best to meet delivery estimates, shipping delays may occur due to factors beyond our control (carrier delays, weather, customs, etc.). Pawdinary is not responsible for these delays.
Lost or Damaged Packages
If your order arrives damaged or goes missing, please contact us within 7 days of delivery so we can help make it right.
Contact Us
For any shipping-related questions, reach out to us at Pawdinary@usa.com